The regeneration of the area begun in 2014, is set to provide a state-of-the-art transport interchange and a magnificent new public square, together with prestigious ‘grade A’ offices, premium residential, retail and hotel accommodation as well as purpose-built student residences. Pendock’s role has been to supply a total of 29 bespoke circular columns, plus two semi-circular columns as key components of the fit out and supplied ready to install by Service Ceilings Ltd. Downham Market. The 650 mm diameter column enclosures are manufactured from glass reinforced gypsum (GRG), with 28 measuring 2,950mm high while one stands 4200 mm tall. The half round casings are also 2,950 mm tall and feature timber fixing points. They have been finished in-situ with wet applied jointing compound, while their design fully complies with Class O fire regulations for the spread of flame. Finished in smart white to reduce their visual impact within the open-plan office areas, they are lightweight, but robust and require little maintenance. They can be produced in any length as well as various different profile forms with a variety of head, base and joint details. They are also available in any RAL or BS colour.
However, what made Pendock stand out among its competitors for the main contractor, Waites, is the fact that it provides a high standard of customer service, from helping with product selection, to design, manufacture and installation.
The company’s in-house design teams provide complete CAD drawing and other technical support with a telephone advisory service available.
Pendock’s nationwide Project Management Team, meanwhile, is prepared to offer guidance on site, as well as in the client or consultant’s office. Then there is the company’s Customer Service Team, who process orders and endeavor to ensure the products are supplied at the most convenient time for the client.
The company is proud that its products are made in Britain, that it can offer bespoke as well as its standard ranges of Pipe Boxing, Column Casings, Radiator Guards and specialist Perimeter Casings for heating. Pendock caters for those emergency situations, which affect every project, by keeping a range of off-the-shelf products to ensure that installers can enjoy access on a next day basis.